Two of my customers brought back the new iPhone 6S he just bought 2 days ago and complained why the camera flash is not working. We finally found some solutions.

What to do if iPhone 6S camera flash does not work properly?

  • Seriously, people tend to protect their new iPhone by using some kind of abnormal cases. Check and make sure the case does not cover the Flash.
  • Do DFU Restore:

    1. Get DFU status
    You need to get your iOS device to DFU status by holding the 2 buttons (Power and Home) in 10 seconds roughly. And then free the Power button and keep holding Home button until iTunes get connected to your iPhone.

    Get DFU status to downgrade iOS 8.32. Press and hold Option + Alt on Mac keyboard or Shift in Windows and choose Restore iPhone

    Get back iOS 8.2 from iOS 8.3

3. Select setup as a new phone.

If the problem still remains the same after above steps, bring your iPhone to nearest Apple store for further assistances.